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Booking Package Tour With Siamcatamaran Travel Insurance coverage 1,000,000 THB for every seat. |
| Booking and Payment |
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The booking and payment procedures are as follows : |
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| 1. Advance reservations can be made via the following channels : | |||||||||
1. Phone call or Line ID  : Office Hours 07:00 - 22:00 (Everyday) |
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088 758 3279 |  |
Ms.wan | ||||||
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061 7514005 |  |
Ms.airry | ||||||
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095 029 7614 |  |
Ms.Ging | ||||||
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081 536 6808 |  |
Ms.Put | ||||||
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office : 077 553123 | ในเวลา 07.30 - 18.30 น. (ทุกวัน ไม่มีวันหยุด) | |||||||
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| 3. In case of any suggestions or problems about our services, please contact directly to the telephone number : | |||||||||
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| 2. Payment methods : | |||||||||||
| 1. Payment for each program separate into 1 or 2 times | |||||||||||
| 1) In case that, customers booked before traveling more than 10 days | |||||||||||
| - 50% deposit to company bank account after make a reservation | |||||||||||
| - The rest require to pay before 7 days of your traveling. | |||||||||||
| 2) In case that, customers booked before traveling less than 10 days | |||||||||||
| - Pay in full amount in the booking day, or within the date specified in the quotation. | |||||||||||
| **Thank you for confirming the exact number of travelers. In order to prepare and not lose opportunities for other customers | |||||||||||
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| 2. Account Name : Mr. Suvarin Mayazes | |||||||||||
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| Note : To protect every mistake that will occur from payment, please pay by these 2 accounts only. | |||||||||||
| 3. After payment : | ||
| After payment please send us the payin slip of payment via : | ||
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LINE ID to our sales representative or | |
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Telefax : +66 (0) 7755 3234 or | |
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E-mail : info@siamcatamarantours.com | |
| **Our tours are coverd to travel insurance and fees. Please inform your name and age upon full payment. | ||
| 4. Confirmation : | ||
| 1. In case that customer transfer for 50% , our company will send Booking confirmation to customer. | ||
| 2. In case that customer transfer for 100% , customers will receive document as follow : | ||
| - Tour Voucher for showing to company before traveling. | ||
| - Customer keep receipt as the evidence. | ||
| After payment within 2 days, customers will receive tour voucher for your reference on check in date. | ||
| Remark : Price as mentioned is net price, not including bank transfer fees. |
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| Postponement of travel : | ||
| Inform 15 days before traveling | The company won’t charge any service fee. | |
| Inform less than 15 days before traveling | The company will consider it on a case-by-case. | |
| Remark : company will confirm postponement within 24 hours. | ||
| Cancellation / Refund procedure : | |||||
| 1. For tour | |||||
| 1) Inform 15 days before traveling | Charge 15% of full amount. |  |
Or can postpone the travel date within 6 months. | ||
| 2) Inform 8-15 days before traveling | Charge 20% of full amount. | ||||
| 3) Inform 3-7 days before traveling | Non refundable of deposited. | ||||
| 4) Inform less than 3 days before traveling | Non refundable of full payment. | ||||
| * In the case of the departure which cannot travel due to the reasons that have been announced by government agencies and the company deems it appropriate to postpone travel within 1 year. |
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| 2. For tour package + accommodation | |||||
| 1) Inform 15 days before traveling | Charge 50% of full amount. | ||||
| 2) Inform less than 15 days before traveling | The company will consider it on a case-by-case. | ||||
| Remark: Company will refund or confirmation of the postponement within 15 days after receiving cancellation or postponement document. | |||||
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