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Booking Package Tour With Siamcatamaran Travel Insurance coverage 1,000,000 THB for every seat. |
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| 1. Pick up and drop off at the hotel. Do I have to pay any extra fees ? Answer : Hotels in the service area are free of charge. But if outside the service area there will be an additional service fee based on distance. |
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| 2. Breakfast and bird's nest is the price included in the package ? Answer : Breakfast on the first day and dinner on the last day of the trip does not included in the package as for other meals and bird's nest no to pay additional costs. |
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| 3. How many people must travel at least for the trip ? Answer : Begin at 4 peoples. |
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| 4. Can Phato rafting always travel ? Answer : Cannot always travel. If it is during the rainy season it is not possible to do rafting depending on the weather conditions. |
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| 5. Do you have staff to take care of ? Answer : There are staffs taking care of you throughout the trip. |
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| 6. How old are children can reach Phato rafting ? Answer : Recommended for children aged 5-6 years and older. |
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| 7. What kind of boat travel to Koh Tao? And how many hours it takes ? Answer : Travel to Koh Tao by high speed Catamaran Lompayah and travel time is approximately 1 hour 45 minutes. |
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| 8. Does the boat that snorkeling Mu Koh Chumphon have a toilet ? Answer : All of tour boats have toilets for service. |
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| 9. In the case of claiming compensation. What cases can be claimed ? Answer : 9.1. In case of accident due to using the tour boat. 9.2. In case of accident due to use of the shuttle service. |
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| 10. How can advance reservations be made ? Answer : By phone or Line ID during the time 07.00 a.m. – 10.00 p.m. Every day no holiday. |
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